How can I get help?

Being stuck is no fun. We totally understand. Therefore we have created multiple ways to get answers to your questions:

Live Chat

In your academy you will see a blue button floating in the bottom left corner of your screen. By clicking on this button, our support widget opens up. Here you can start a conversation with our support team. If no agent is available, we typically reply within 1 business day.

Help Center

In our help center you will find a continuous collection of manuals. You can search these manuals to find a quick answer.

The help center can be searched via the support widget in your academy or on the url


You can ask your questions by sending an email to

We typically reply within 1 business day.