Where can I find my certificate?

If you can't find your certificate, do the following steps to see if you can solve the problem by yourself.

 

See all your certificates 
  1. Open the menu by clicking on the profile image and then click on profile.
  2. Click on the certificates tab.
  3. Here you can see all your certificates.


If you don't see your certificate, go to the course and do the following:
  • Check if you completed all course activities before the certificate activity, if you did, go to the certificate (in the course) and open the certificate and click on it. The course should now be at 100% completed.

Note: Sometimes it can take some time for the courses to switch to 100% when all activities are completed, wait a few minutes before checking the course again.


If you are still not able to see your certificate after doing all the above steps, contact the helpdesk.